2 Understanding Organizational Behavior Growing a culture requires a good storyteller. Changing a culture requires a persuasive editor. — Ryan Lilly INTRODUCTION Although understanding an organization’s vision is important, a…
3 Maximizing Human Resources Human resources isn’t a thing we do.It’s the thing that runs our business. — Steve Wynn INTRODUCTION At the end of the day, ocular care is…
5 Applying Economics Economics is a social science, not a physical science. — Jim Stanford INTRODUCTION Everyone’s life, including that of a practitioner, is filled with examples of economics and…
11 Utilizing Statistics Be able to analyze statistics, which can be used to support or undercut almost any argument. — Marilyn vos Savant INTRODUCTION There are only a few instances…
6 Sharpening Negotiations When opportunity comes, it is too late to prepare. — John Wooden INTRODUCTION Active negotiations occur every single day in any setting where 2 or more people…
4 Optimizing Operations The art of simplicity is a puzzle of complexity. — Douglas Horton INTRODUCTION Eye care providers appreciate the importance of properly following procedures in an organized fashion…
10 Complementing Personal Finance Everything matters. Nothing’s important. — Friedrich Nietzsche INTRODUCTION For an eye care provider to succeed professionally in business, personal finances need to be just as equally…
8 Integrating Information Technology The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that…
7 Enhancing Marketing The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself. — Peter Drucker INTRODUCTION Marketing…
45 QUESTION WHEN SHOULD A PATIENT WITH DIABETIC RETINOPATHY BE CONSIDERED FOR A VITRECTOMY? Ronald C. Gentile MD, FACS, FASRSAlexander Barash, MD Diabetic retinopathy is the leading cause of blindness…
